Sajosamaan Refund and Return Policy for Outside The India
7-day return and refund period for transit damage and manufacturing defects:
- Customers are allowed to initiate returns and request refunds within 7 days from the receipt of the product if there is transit damage or manufacturing defects.
Refund and return timeframe:
- Products will not be eligible for a refund or return if the request is made after the initial 7-day period following the product delivery date.
Returns Based on Preferences:
- The company does not facilitate refunds solely based on customer preferences. Returns for reasons unrelated to transit damages or manufacturing defects are not accepted.
Exclusion of Intentional Damage:
- Refunds and returns will be declined if damages or scratches are determined to be intentionally caused by the customer. The policy specifically covers damages related to transit or manufacturing defects.